Choosing a trusted provider is the first, most crucial step in any new business venture – the vending and micro market industries being no different. 

In countries all around the world, including Australia, providers offer services that will range from suppling the hardware to after purchase support and maintenance (which will largely vary depending on the size of the organisation and it’s requirements). The service level will differ from one provider to the next so ensuring you have done you research, spoken to people in the industry and read reviews is crucial. After all, it’s fair enough to have the guarantee on paper however the proof comes when any issues arise and how help is provided. Machine downtime can not only cost your self-vending business revenue but equally, consumer faith in your machines working in the future.

So why should you choose a trusted provider to align your new business with?

For one, what stock are they providing you with? It looks the same but is it actually the same? With an influx of cheap, similar looking machines; you need to ensure you’re asking the right questions before you commit and even more so when you are buying off other platforms such as Facebook Marketplace and Gumtree. Do you know if you can install a cashless payment system? Are parts stocked locally and available in Australia? Is there a local technician you can call on whenever you need support?

It’s safe to say that these same questions apply when purchasing a Micro Market, if not even more-so given their infancy in the Australian market. Vendpro is not only a trusted Vending Machine provider (across a myriad of brands including TCN and Sorrento) but we are also the licensed supplier of 365 retail markets in Australia and New Zealand. 

Now you’ve come to the time when you need to decide on who to go with, what do you do?

It’s time to ask the pointy ended questions. No holding back! How long have they been in business? Are they providing legitimate brands? Are they experienced? What services do they provide? How quickly will they respond? Basic things to ask yourself before finalising that purchase and choosing a trusted provider.

Vendpro has been supplying to and servicing its customers in the vending industry for over 24 years. Not only do we sell and rent out a variety of trusted brands, but our technical expertise and support capability is unmatched. We offer a wide range of vending machines and micro market solutions that can be customised to suit your business needs. We also stock parts locally and fully support all brands we sell. 

You can rest assured that when you choose Vendpro as your Vending or Micro Market provider, that you and your business will be well looked after. Come and visit our showroom today!