Vendpro Maintenance & Spares
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Best-In-Industry Product Maintenance & Spare Parts Support

Vendpro offers an industry leading four tier product maintenance and spare parts support solution to our customers and operators:

  • Unlimited lifetime phone/ video support.
  • Access to our superior product maintenance and spare parts support capabilities and infrastructure.
  • Timely response and support for issues that require on-site attention.
  • We only sell products that we believe we are able to maintain - hence we only team up with the best equipment manufacturers in the world. That way, we ensure adequate ongoing access to new technology, product training, operations and technical expertise, information and spare parts.

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Quality, Service, Reliability

Technical Service Centre & Spare Parts

Vendpro has a well-equipped technical service centre and spare parts department. We are open to the general public, as well as trade and commercial customers. From our technical service centre you can purchase machines, kiosks, spare parts and accessories. Our technicians will service and repair in-house for customers who drop off their machines or equipment. On request, we will inspect and bench test your machine to diagnose any faults.

We stock an extensive list of spare parts for the equipment and systems we sell and rent. You cannot afford to have your vending machine down. Not only will you lose money, but your customers become disenchanted. Vendpro is an authorised technical service and spare parts centre and takes pride in rapid service response.

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Electronic Spare Parts

Standard Warranty

For any goods purchased from Vendpro, we provide a standard labour and spare parts warranty on the goods for a period of 12 months (unless specifically stated otherwise in the contract agreement) from the date of purchase. Extended warranties are available at additional cost. The standard warranty is limited to faulty goods only and specifically excludes:

  • Damage if the machine is transported once installed.
  • Damage through no fault of Vendpro.
  • Faults to the machine through power failure or surge.
  • Damage through vandalism.
  • Faults through operator error.
  • Removal and transport of the vending machine or equipment.
  • A minimum call-out charge (covering the first hours’ service) is payable if not a warranty claim. After the first hour, time gets charged at 15 minute intervals. All quoted costs and fees are exclusive of the statutory Goods and Services Tax.

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Warranty Seal
20 years of experience